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Privacy policy

 

This Privacy Policy describes how shop.freshlygrounded.com (from now on, "FG") collects, uses, and discloses your personal information when you visit or make a purchase on FG. The use of this website and its forms requires acceptance of the processing of the user's data in accordance with this privacy policy, including the collection of access data and the delivery of commercial information by electronic means.

 

Data controller and contact information

The data controller is: Freshly Grounded Ltd.

Address: Brook Business Centre, Cowley Mill Road, Second Floor, Unit 5, Uxbridge, UB82FX, United Kingdom.

 

Purpose of the data processing

Data is processed with the aim of providing access to the online contents of the web as well as fulfil the requests from the users, keep a record of visits for statistical purposes (IP addresses, browser type, country, page accessed, etc), to apply measures aimed at the security of the web, and to deliver commercial information by electronic means about our products and services.

When the user fills any of our forms it will be necessary to provide certain personal data, and it will be processed to carry out the user's request.

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

 

Veracity of data, updating data

The user must fill the forms with real, exact, complete and up-to-date data. The user will not enter data about other people; FG will presume that the data has been entered by the data subject him or herself. The user will be the only responsible for any harm or damage, direct or indirectly caused to another individual, derived from providing false, inexact, incomplete, or outdated data or data referring to another person.

The user must communicate any changes in the provided data in order to keep it up-to-date.

 

Minors

FG forbids the use of this website to individuals under 14 years, unless specific consent has been given by the parents of guardians.

Only adults over 18 years can purchase goods or services on-line.

Minors are not allowed to provide with data about other household members, like the title or job of its parents, economic data, sociological characteristics or any other kind of information, without the consent of the data subjects themselves.

 

Sharing personal information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Web analytics

This website deploys web analytics in order to gain some understanding on how user search for, access and navigate it. These analytics can entail the collection of personal data like the user IP address, connections location, browsing software and hardware features, etc. This information is not associated to the user and is exclusively used for statistical analysis.

 

Use of third-party functions and plug-ins

This website may deploy functions and plug-ins provided by third parties. These functions serve several purposes like:

  • Third-party web analytics
  • Third-party maps
  • Third-party video streaming
  • Sharing contents in social networks
  • “Fav”, “Like”, “+1” and similar buttons

A function or plugin provided by a third party establishes a direct connection between the user browser and internet domains owned by the third party, allowing to download and execution of the function.

Most third-party plugins collect information about the websites visited by the user in order to know his or her interests and to provide targeted advertisements.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

Use of the Google Analytics function provided by Google, Inc.

This website deploys analytical functions provided by Google Inc (1600 AMPHITHEATRE PARKWAY, MOUNTAIN VIEW, CALIFORNIA, USA) in order to understand how user search for, access and navigate it. These analytics can entail the collection of user activity tied to his or her IP address. When the user loads this website, the user browser makes a connection to Google domains like google.com in order to record the user access to the website. Google Analytics makes use of permanent cookies to create anonymous analytics about this website, according to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

The user consent for the processing performed by Google is implied from the use of this website.

 

Use of functions provided by Google, Inc.

This website deploys functions provided by Google Inc (1600 AMPHITHEATRE PARKWAY, MOUNTAIN VIEW, CALIFORNIA, USA) like Youtube videos, maps and social buttons “+1”. These functions can entail the collection of user activity tied to his or her IP address. When the user loads this website, the user browser makes a connection to Google domains like google.com enabling Google to know that the user is accessing the website. Google collects usage data for several purposes including targeted advertisements according to Google's privacy policies http://www.google.es/intl/en/policies/privacy/

The user consent for the processing performed by Google is implied from the use of this website.

 

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and FG;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Data retention time

Data will be stored at least during the periods established by the applicable legislation and in any case during the validity of the consent.

 

People rights

Data subjects have the right to:

  • access, rectify and delete their data
  • request the portability of their data,
  • oppose the processing or request its limitation,
  • withdraw the consent

For this you can send your request:

In order to exercise your rights, data subjects can contact:

    • By email, writing to [shop@freshlygrounded.com] including in the subject specifying in the subject the "Data Protection".
    • Writing, to FG, Freshly Grounded Ltd, Brook Business Centre, Cowley Mill Road, Second Floor, Unit 5, Uxbridge, UB82FX, United Kingdom.

Data subject must attach a photocopy of his ID to the application.

Data subjects have the right to issue a complaint with the Data Protection Control Authorities.

 

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.